I find myself completely dumbfounded and astonished this has happened. Over the years, my web site has been hosted on some really crappy servers and with some really crappy hosts. I would not have, up until now, put A Small Orange in that category. Sure, there have been the occasional problems, but they are attentive and, I wouldn't have thought, not completely stupid or just in it for money. They try to do a good job, and for the most part, they succeed. Until now, of course.
A single web site getting hacked is one thing. A couple of web sites getting hacked on the same server (or not) that are all running the same software is another thing. A single server getting taken down is a big thing, and a slew of servers falling to hackers is, as far as I am concerned, a death knell.
It's just freaking insane!
And at the very f*cking least, they could take the servers that have been hacked offline to work on them, because seriously ... how many web sites are sitting there serving up a virus that quite a number of anti-virus programs won't detect right now? I have no idea, but mine is, and that is making me excessively angry.
Back to drinking and refreshing forum pages.
- I Am:
enraged
![[info]](http://l-stat.livejournal.com/img/userinfo.gif){kind=small}
Comments
its still unforgivable that they haven't removed the servers from active status.
I might have been able to be talked down from hating them forever, had it been only my server, they offered something good and valuable to sooth my feelings, and kissed my ass for a while ... as well as firing the moron who caused it. But leaving that malicious code up for hours is pretty much unforgivable. That's bad karma on my site, man. Bad Google and Firefox karma. It's the kind of thing that gets web sites blocked. Pisses me right off. I work hard for my Google rating dammit! :P
*hugs you* I am so sorry this happened :(
Do you need a temporary host? what is your bandwidth numbers look like, I can handle quite a bit... until you get situated.. you can at least point your domain elsewhere until you decide what to do.
Thanks for the offer, but if my site is still missing in action tomorrow, I'll point my important domains over to my LJ. Google has already found me over here. Google loves me. Now all I have to do is keep it distracted by posting over here so it doesn't noticed the freaking VIRUS sitting on my blog space.
The offer stands hon.. just let me know <3
I'm going to try to sleep now. Nothing I can do but sit here and bitch and fret, and I do have to be awake again in three-ish hours. A little sleep might be nice. Who knows what tomorrow will bring, right? LOL!
Second, this sort of thing happens when the people behind a server hosting company get lazy and complacent.
It means that the home employee got themselves compromised, and didn't report it. It means that they have poor password policies. It means that their intrusion detection systems are out of date, and probably their entire security structure.
And, due to the lack of response...
...it means that their IT department has no idea how to cope with an incident of this magnitude.
You're going to need a new hosting service, I'd suggest someplace like Godaddy or Pair.
Luck,
--Brian, random Austincommunity surfer.
PS: It is sad, but, do not rely on a host to backup your files and data. Do it yourself. :) If you need help, you can ask me, I work on this kind of stuff for free.
I tell myself to make weekly backups, because I post a lot (and a lot of photos), but I get them done about monthly. I'm not entirely unhappy about losing a month of stuff, since most of what I post is nonsense and drivel anyway. ;)
Thanks for the comment and offer of help. If I find myself needing assistance figuring out the best way to do regular backups after I get on a new host, I might just have to look you up! :)